Collection: FAQ

When you play the Dolby Vision (DV) content, there is a DV icon at the beginning that reminds you the input signal is DV. You can press the AWOL Vision remote’s menu button (3 lines) to check the current video HDR format (HDR10, HDR10+, or DV).

The AWOL Vision projector supports the eARC feature. You can use the HDMI 2 (eARC) to connect your AV receiver and the multiple components (Blu-ray, gaming console, tivo) connected to the AWOL Vision’s other 2 HDMI ports can be transferred to you AV receiver for surround sound.

You can connect your multiple components to your receiver to enjoy surround sound and the AWOL Vision unit acts only as a display device.

AWOL Vision projector's enhanced Game Mode achieves about 15ms at 4K@60Hz and 8ms at 1080P@120Hz signal for gamers. You can enable it by following the menu path: [Settings]->[Image]->[Advanced Settings]->[Low Delay Mode]. You can also enable it by changing the Image mode to Game Mode.

AWOL Vision projectors support up to 4K 60Hz non-3D input source and 1080p 120Hz DLP Active 3D input source due to the limits of DLP technology. AWOL Vision supports full active 3D modes including side by side, top and bottom, frame pack, and frame continuous. We recommend the frame pack mode which is the best 3D performance and all 3D blu-rays are in this format.

All Blu-ray 3D discs are in frame pack format. Please make sure you are selecting the frame pack format and not the other formats. The image will become full (not half images)

The DLP-Link 3D glasses are synchronized by briefly displaying a flash of white light on the projector between video frames with 120Hz rate. Both lenses of the DLP-Link Active Shutter Glasses are supposed to close (i.e. go blank) when this flashed synchronization "signal" is displayed, so it is not actually seen by the viewer wearing the glasses. There is a light sensor on the 3D glasses and you have to make sure the sensor can receive the 120Hz rate white synchronization signal from the projection image. You have to turn on the glasses when you watch 3D movies each time – press the only button on the 3D glasses or select the left/right setting in the 3D menu to change the left eye or the right eye as the main viewing eye depends on different users.

• Most movies are filmed at 24 frames per second (FPS). To eliminate the 3:2 pull-down judder and to preserve the purity of the original image, the new 24 FPS feature (MEMC set to movie) will accept high-definition sources at 24 FPS to display movies exactly as the director intended.
• We placed the 24 FPS feature under the [MEMC] -> [Movie] menu, and it will disable the MEMC feature automatically when you turn on the 24 FPS feature by [MEMC] -> [24 FPS]. When you set your media player output to 4K@60Hz, the other MEMC settings (high, middle, low, and off) are your options based on our suggestions.